Terms of Service

1.1 Authority. You must be at least 18 years old and have the legal authority to enter into this agreement, either on your own behalf or on behalf of an entity you represent. If you accept these Terms on behalf of an organization, you represent and warrant that you have authority to bind that organization, and “you” refers to that organization.

1.2 Application-Based Access. The Service is available by application only. Access is granted at our discretion after review of your application. We may decline any application without explanation and may revoke access if information you provided was inaccurate or misleading.

1.3 Restricted Persons and Locations. You represent that you are not located in, under the control of, or a national or resident of a country subject to comprehensive United States sanctions, and that you are not on any United States government list of prohibited or restricted parties. You agree not to access or use the Service for the benefit of any such person or country.

2.1 Credentials. You are responsible for safeguarding your account credentials and for all activity occurring under your account. Notify us immediately at Support@GeniusPower.com if you believe your account has been accessed without authorization.

2.2 Account Information. You agree to provide accurate, current, and complete information at the time of application and to update it as it changes.

2.3 Organization Accounts. An organization administrator may invite additional users to the organization. The administrator is responsible for managing user permissions and ensuring that authorized users comply with these Terms.

2.4 Account Inactivity. We may suspend or close accounts that have been inactive for a prolonged period (typically twelve (12) months or more) after providing reasonable notice to the email address associated with the account. Closure under this section does not affect your right to request a refund of unused purchased credits under Section 4.6, if requested within the applicable window.

3.1 Description. The Service provides access to artificial intelligence features including chat, research agents, deep research reports, virtual advisors, blind-spot analysis, voice transcription, and related tools.

3.2 Third-Party AI Subprocessors. The Service uses third-party providers of large language models and related AI services. Features, models, output quality, and capabilities may change as those providers evolve their services or as we change our subprocessor mix. We do not warrant the continued availability of any particular AI model or feature.

3.3 Modifications. We may modify, suspend, or discontinue any feature of the Service at any time. For material changes, we will provide reasonable advance notice through the Service or by email where practicable.

3.4 Beta and Experimental Features. We may, from time to time, offer features designated as “beta,” “preview,” “experimental,” or similar (“Beta Features”). Beta Features are provided “as is” without warranty of any kind, may be unstable or insecure, and may be modified or discontinued at any time. Your use of Beta Features is at your sole risk.

3.5 Service Availability; No SLA. We make no guarantee of uninterrupted or error-free operation of the Service and do not offer a service-level agreement except as separately agreed in writing. Scheduled maintenance, third-party outages, and other events may cause downtime.

4.1 Currency. All prices, charges, and refunds are denominated and processed in United States dollars (USD).

4.2 Pay-As-You-Go Credits. The Service operates on a prepaid credits model. You add credits to your account by purchasing top-ups in any amount from $1 to $10,000 per transaction. Credits are denominated in U.S. dollars at a one-to-one rate ($1 of credits equals $1 of usage capacity).

4.3 Usage Charges. Credits are deducted in real time as you use AI features. The per-use rate for each AI execution depends on the AI tier (“Power Level”) you select and is shown in your dashboard before you run the execution. Voice transcription is billed at $0.006 per minute of audio. Rates may change with reasonable notice.

4.4 No Subscriptions; No Auto-Renewal. There are no recurring charges. All charges require an affirmative top-up action by you. This Service is not subject to automatic renewal.

4.5 Welcome and Promotional Credits. New approved organizations may receive a complimentary starting credit balance, and we may from time to time offer promotional credits. Welcome and promotional credits are non-transferable, are not redeemable for cash, and are not eligible for the refund right described in Section 4.6.

4.6 Refund Policy. Unused credit balance from purchased top-ups may be refunded within thirty (30) days of the original top-up upon written request to Support@GeniusPower.com. Credits that have already been consumed are non-refundable. Welcome credits and other promotional credits are not eligible for refund. Refunds are issued to the original payment method, in U.S. dollars, and may take several business days to appear depending on your bank or card issuer.

4.7 Credit Expiration. Purchased credits do not expire.

4.8 Payment Processor. Payments are processed by our third-party payment processor (a Merchant of Record). The payment processor may charge taxes and fees as required by applicable law and may apply its own terms of service to the transaction. You agree to the payment processor’s terms in connection with any purchase.

4.9 Taxes. Prices do not include taxes unless stated. You are responsible for any sales, use, value-added, withholding, or similar taxes applicable to your purchases, which may be collected by the payment processor and remitted to the appropriate authority.

4.10 Disputed Charges and Chargebacks. If you believe a charge is in error, contact Support@GeniusPower.com within thirty (30) days of the charge. Initiating a chargeback without first attempting to resolve the issue with us may result in suspension or termination of your account. If a chargeback is found in our favor, we may recover credits or fees from your account.

You agree NOT to use the Service to:

• Violate any applicable law, regulation, or contractual obligation owed to a third party.
• Infringe intellectual property, privacy, publicity, contract, or other rights of any person.
• Submit or generate content that is illegal, harassing, defamatory, fraudulent, deceptive, or that incites or promotes violence or discrimination against any protected group.
• Create or distribute material that sexually exploits or harms minors, or any other unlawful sexual content.
• Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the underlying source, algorithms, model weights, or trade secrets of the Service.
• Circumvent rate limits, technical restrictions, or access controls; scrape data; or interfere with the operation of the Service or the experience of other users.
• Use the Service to develop a competing product or to train competing AI models.
• Share access credentials with parties outside your organization, or resell or sublicense access to the Service without our prior written consent.
• Submit personal information of third parties without a lawful basis to do so.
• Present AI outputs to others as licensed professional advice (legal, medical, financial, tax, or otherwise).
• Use the Service in any application where failure could reasonably result in personal injury, death, environmental damage, or material property damage (including but not limited to life-support systems, aviation, nuclear facilities, autonomous vehicles in safety-critical modes, or weapons systems).
• Use the Service to engage in or facilitate cyberattacks, malware distribution, phishing, or other malicious activity.

Violation of this Section may result in immediate suspension or termination of your access without refund and may subject you to civil or criminal liability.

6.1 No Guarantee of Accuracy. AI outputs are produced by probabilistic models and may contain errors, omissions, biases, hallucinations, outdated information, factual inaccuracies, harmful or offensive content, or other defects. Outputs may misstate facts, fabricate sources, misidentify people or entities, and otherwise be unreliable. We make no representation or warranty as to the accuracy, completeness, reliability, currency, or fitness of any AI output.

6.2 Your Responsibility to Verify. You are solely responsible for evaluating the accuracy and appropriateness of AI outputs before relying on or acting on them. Do not act on AI outputs without independent verification when the consequences of error are material.

6.3 No Professional Advice. AI outputs do not constitute legal, medical, financial, tax, investment, accounting, or other licensed professional advice. Consult qualified professionals for such advice. Nothing in the Service creates a fiduciary, attorney-client, doctor-patient, or other professional relationship between you and Genius Power.

6.4 No Exclusivity. The Service may produce similar or identical outputs for different users given similar inputs. We make no representation that any output is unique to you.

7.1 Your Content. As between you and us, you retain ownership of the content you submit to the Service (“Customer Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and otherwise use Customer Content solely as necessary to provide, secure, and operate the Service for you, and to maintain backups, logs, and analytics consistent with our Privacy Policy.

7.2 AI Subprocessor Processing. Customer Content may be processed by third-party AI Subprocessors as described in our Privacy Policy. Each AI Subprocessor’s use of Customer Content is governed by that subprocessor’s terms. We make commercially reasonable efforts to use available training opt-out or zero-data-retention features where offered, but make no warranty as to subprocessor behavior.

7.3 AI Outputs. Subject to your compliance with these Terms and to the extent we can legally grant ownership in the output, we assign to you the rights, if any, that we hold in AI outputs generated for you. You acknowledge that AI outputs may not be eligible for copyright or other intellectual-property protection in your jurisdiction, and that similar or identical outputs may be generated for other users.

7.4 Our IP. The Service, including its software, design, content provided by us, trademarks, service marks, logos, and documentation, is and remains the property of Genius Power or its licensors. Except for the limited rights expressly granted in these Terms, no other rights are granted to you by implication, estoppel, or otherwise.

7.5 Feedback. If you provide feedback or suggestions about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use such feedback for any purpose without obligation to you.

7.6 DMCA / Copyright Complaints. If you believe content on the Service infringes your copyright, please send a notice to our designated agent at Support@GeniusPower.com that complies with the requirements of the Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(3), including: (a) a physical or electronic signature of the rights holder or authorized representative; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the allegedly infringing material with sufficient detail to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act. We may terminate the accounts of repeat infringers.

Each party agrees to protect the confidential information of the other party using at least the same care it uses to protect its own confidential information of similar sensitivity, and to use such information only as necessary to perform under these Terms. Customer Content is your confidential information. The Service, its non-public features, and any information about its underlying architecture, models, prompts, or pipelines are our confidential information. The receiving party may disclose confidential information of the other party as required by law, provided that, where legally permitted, it gives prompt notice to enable the disclosing party to seek a protective order.

Our handling of personal information is described in our Privacy Policy at geniuspower.com/privacy, which is incorporated into these Terms by reference. A data processing addendum is available to business customers upon request.

10.1 Term. These Terms remain in effect for as long as you have an active account or use the Service.

10.2 Termination by You. You may close your account at any time by contacting Support@GeniusPower.com. Closure does not entitle you to refund of consumed credits.

10.3 Termination by Us. We may suspend or terminate your access immediately if (a) you materially breach these Terms; (b) you fail to pay amounts owed; (c) your use of the Service exposes us or others to risk of legal liability, security risk, or material reputational harm; or (d) we are required to do so by applicable law or by a third-party provider on which the Service depends.

10.4 Effect of Termination. Upon termination, your right to use the Service ends. We may retain information as described in our Privacy Policy or as required by law. Refundable unused purchased credit balances will be processed pursuant to Section 4.6 if requested within the applicable window.

The following Sections survive termination or expiration of these Terms: Sections 4 (with respect to amounts owed at termination), 5, 6, 7, 8, 11, 12, 13, 14, 15, 17, 18, and 20.

THE SERVICE, INCLUDING ALL CONTENT, OUTPUTS, AND FEATURES, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE OF TRADE, OR PERFORMANCE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICE OR ITS OUTPUTS WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN THOSE JURISDICTIONS, THE FOREGOING EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

13.1 Excluded Damages. IN NO EVENT WILL GENIUS POWER OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 Aggregate Cap. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIVE HUNDRED U.S. DOLLARS ($500).

13.3 Essential Purpose. The limitations in this Section apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the limitations apply to the maximum extent permitted by law.

13.4 Basis of the Bargain. You acknowledge that the disclaimers and limitations in Sections 12 and 13 are an essential basis of the bargain between you and us, and that we would not provide the Service to you on these economic terms without them.

You agree to defend, indemnify, and hold harmless Genius Power and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Service, (b) your Customer Content, (c) your violation of these Terms, (d) your violation of any third-party right, including any intellectual-property, privacy, or publicity right, or (e) your violation of applicable law.

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The exclusive venue for any dispute not subject to Section 16 is the state and federal courts located in San Francisco County, California, and the parties consent to personal jurisdiction in those courts.

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH US AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.

16.1 Informal Resolution. Before initiating any formal proceeding, the parties agree to first attempt in good faith to resolve any dispute informally by contacting Support@GeniusPower.com and allowing thirty (30) days for resolution.

16.2 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including the validity, breach, enforcement, interpretation, or termination of these Terms or the arbitration agreement itself, that is not resolved informally will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its then-current Commercial Arbitration Rules, except as modified by these Terms. The arbitration will be conducted by a single neutral arbitrator, will take place in San Francisco, California (or remotely as the parties may agree), and will be conducted in the English language. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

16.3 Federal Arbitration Act. The arbitration agreement set forth in this Section is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., and evidences a transaction involving interstate commerce.

16.4 Class and Jury Waiver. EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR ARBITRATION. THE ARBITRATOR HAS NO AUTHORITY TO ARBITRATE ANY CLAIM ON A CLASS OR REPRESENTATIVE BASIS.

16.5 Severability of Class Waiver. If the class-waiver provision in Section 16.4 is held to be unenforceable as to any particular claim or remedy, then that specific claim or remedy (and only that claim or remedy) will be severed from arbitration and resolved in the courts identified in Section 15, while all other claims will continue to be resolved by arbitration. If Section 16.4 is held unenforceable in its entirety, then the entirety of this Section 16 will be void, and Section 15 (Governing Law and Venue) will govern any dispute.

16.6 Carve-Outs. Notwithstanding the foregoing, (a) either party may seek injunctive or other equitable relief in court to protect its intellectual property or confidential information, and (b) either party may pursue claims in a small-claims court if the claim qualifies under the applicable small-claims jurisdictional limits.

16.7 Opt-Out. You may opt out of arbitration by sending written notice to Support@GeniusPower.com within thirty (30) days of first accepting these Terms. Your notice must include your name, the email associated with your account, and a clear statement that you wish to opt out. Opt-out under this Section does not affect any other provision of these Terms.

We may update these Terms from time to time. The date of the most recent revision appears at the top. Material changes will be communicated through the Service or by email to the address associated with your account no fewer than fourteen (14) days before they take effect, where practicable. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms. If you do not agree to a change, you must stop using the Service and may request a refund of unused purchased credits under Section 4.6.

18.1 To Us. Notices to us must be sent to Support@GeniusPower.com or by postal mail to the address in Section 20. Notice is effective on receipt.

18.2 To You. We may send notices to you by email to the address associated with your account, by posting in the Service, or by other reasonable means. You are responsible for keeping your account email current.

18.3 Electronic Communications. You consent to receive electronic communications from us in connection with the Service, including transactional, administrative, security, and policy-change notices. Your consent to receive electronic communications satisfies any legal requirement that communications be in writing.

19.1 Entire Agreement. These Terms, together with the Privacy Policy and any other terms incorporated by reference, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements, communications, and understandings.

19.2 Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and the invalid provision will be modified to the minimum extent necessary to make it enforceable consistent with the parties’ original intent.

19.3 No Waiver. Our failure to enforce any provision is not a waiver of that provision or our right to enforce it later.

19.4 Assignment. You may not assign these Terms, in whole or in part, without our prior written consent. Any attempted assignment in violation of this Section is void. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of assets, with notice to you.

19.5 Independent Contractors. The parties are independent contractors. Nothing in these Terms creates an agency, partnership, joint venture, employment, or franchise relationship.

19.6 No Third-Party Beneficiaries. These Terms are for the benefit of you and us alone and do not confer any rights on any third party.

19.7 Force Majeure. Neither party is liable for delays or failures in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental action, labor disputes, internet or telecommunications failures, denial-of-service attacks, third-party provider outages, or pandemic.

19.8 Export and Sanctions. You will comply with all applicable export-control and sanctions laws of the United States and other applicable jurisdictions in connection with your use of the Service.

19.9 Section Headings. Section headings are for convenience only and do not affect interpretation of these Terms.

19.10 Construction. The words “include,” “includes,” and “including” are not limiting. References to one gender include all genders. Singular includes plural and vice versa where the context permits.

19.11 Language. These Terms are made in the English language; any translation provided is for convenience only and the English version controls.

For questions or notices regarding these Terms, contact us at: